Privacy Policy

Introduction

Fifth Stone Dev LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fifthstonedev.com.

By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or consultation request
• Request a quote for our services
• Subscribe to communications from us
• Communicate with us via email or phone
• Sign a service agreement or proposal with us, including via electronic signature (e.g., DocuSign)
• Provide your mobile phone number to receive SMS text message notifications related to our automation services

This information may include:

• Name
• Email address
• Phone number
• Company name
• Project details and requirements you share with us

Website Form Submission Data (Client Automation Services)

For clients who use our website and automation services, we may process form submissions collected through your website (such as booking requests, contact inquiries, or waiver forms) on your behalf. This data is used solely to operate the automation workflows you have engaged us to build, including routing submissions to you and sending SMS notifications alerting you to new submissions. We do not use this data for our own marketing purposes.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Device type (desktop, mobile, tablet)
• Screen resolution
• Clicks, scrolls, and other interactions

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie consent banner.

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as remembering your cookie consent preferences. These cannot be disabled.

Analytics Cookies

With your consent, we use the following analytics services:

Google Analytics (Google LLC)

• Purpose: To understand how visitors interact with our website, including page views, session duration, and traffic sources
• Data collected: Anonymized IP address, pages visited, time on site, device information
• Privacy Policy: Google Privacy Policy
• Opt-out: Google Analytics Opt-out Browser Add-on

Microsoft Clarity (Microsoft Corporation)

• Purpose: To understand user behavior through session recordings and heatmaps, helping us improve website usability
• Data collected: Mouse movements, clicks, scrolls, page interactions (personal data is masked)
• Privacy Policy: Microsoft Privacy Statement

SMS / Text Messaging

Fifth Stone Dev LLC offers SMS text message notifications as part of our automation services. This includes internal system alerts (notifying our team of automation errors or issues) and client notifications (alerting our clients when a new submission is received on their website).

How You Opt In

End users opt in to receive SMS notifications by signing a Fifth Stone Dev LLC service agreement (including via electronic signature through DocuSign), where they provide their mobile phone number and check a box agreeing to receive text message notifications related to their automation services. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Message Frequency and Costs

Message frequency varies depending on your automation workflows and system activity. Message and data rates may apply, as determined by your mobile carrier.

Opt-Out and Help

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send the message "STOP," we will send you a reply confirming that you have been unsubscribed. Reply HELP for assistance, or contact us directly using the information in the "Contact Us" section below.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Text (SMS) messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you project proposals and quotes
• Communicate with you about our services
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Protect against fraud and unauthorized access
• Comply with legal obligations

Third-Party Services

We use the following third-party services to operate our website:

EmailJS

• Purpose: To process and deliver contact form submissions
• Data shared: Information you submit through our contact forms (name, email, message content)
• Privacy Policy: EmailJS Privacy Policy

Twilio

• Purpose: To send SMS text message notifications for our automation services, including system alerts and client submission notifications
• Data shared: Mobile phone number and message content necessary to deliver notifications
• Privacy Policy: Twilio Privacy Policy

Google Fonts

• Purpose: To display fonts on our website
• Data collected: Your IP address may be transmitted to Google servers
• Privacy Policy: Google Privacy Policy

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact form submissions: Retained for the duration of any business relationship, plus a reasonable period thereafter for legal and administrative purposes
• Analytics data: Retained according to the default retention periods of Google Analytics (26 months) and Microsoft Clarity (13 months)
• Cookie consent preferences: Retained for 12 months
• SMS opt-in consent records: Retained for the duration of any service agreement, plus a reasonable period thereafter for compliance purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data for certain purposes
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for analytics cookies at any time through our cookie settings

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us